Shipping policy

When will my order ship?

We ship out orders within 2-4 business days of receiving the order (Tues-Fri). All orders ship out of Portland, OR through USPS Ground Advantage.

Shopify will automatically send you an email when the shipping label is created. You can find the most up to date shipping information there.

 

Where do you ship to?

Due to international regulations we are currently only shipping to the United States. Sorry for any inconvenience. If this changes we will make an announcement detailing the change.

 

How long does shipping take?

We currently offer USPS Ground Advantage shipping, which typically takes 2-5 business days from drop-off

If you notice your item is sitting in "pre-shipment" that means that the label was created/paid for but the package hasn't been dropped off at the post office yet. We try and get orders into the mail as quickly as we can but sometimes it takes a few days.

 

How are orders packaged?

For comic books we use sturdy cardboard mailers to keep the books flat and the corners/edges protected. If you order multiple copies of books you may receive two packages and your shipping charges should reflect that at the time of checkout. There are no obvious way to tell what is contained in the mailer. "AbZ Comics" will be included in the return address.

 

Can you guarantee my order arriving at a certain time?

No, sorry! If you would like the receive your order by a certain date please make sure you order it with enough time to arrive.

 

My order never arrived, what can I do?

If 2 weeks have passed from the intended delivery date and you do not have your order, the best thing you can do is contact USPS directly. You can fill out their USPS Missing Mail Form here: https://www.usps.com/help/missing-mail.htm

If this does not work you can contact us and we can try and work something out for you, depending on what happened.